Shop Talk: Meet your Houston team
Meet the team
With so many stores across Texas, we thought you’d like to meet the people behind the parts. This month we’re visiting our Houston store. Read about Norm, Luis, Eric, Cory and Mike below and say hello the next time you stop in!
Norm LaPlace
I just started here at HTS 3 weeks ago as the Parts Manager in Houston and have met some extremely knowledgeable and friendly people.
I have been in the HVAC/R industry for over 25 years primarily with one mechanical contractor who covered northern Indiana and southern Michigan, (Notre Dame football area) doing service and sales and moving up to Service Manager.
I then worked as a Regional Sales Manager for Perfection-Schwank selling industrial infra-red heating equipment through reps and wholesale houses throughout Midwest, New England and Mid-Atlantic states.
My wife and I have been in Houston for about 5 years now, enjoying the things this great city has to offer, like football. This year Houston will be in the Super Bowl. I bet San Antonio wishes they had a football team – then I guess so does Dallas.
Here at HTS Parts Houston, we like to “Plan our work, then work our plan” – the number one item on our plan is CUSTOMER SATISFACTION.
Eric Abramson
I started off my career in the military serving as a Civil Engineer where I learned HVAC and was one of the key members of Operation Iraqi Freedom from 2001-2006.
After the military, I attended Westwood College for Technology and graduated with an Associates Degree in Computer Networking while working as a Parts Counter Salesman and also a Sub Contractor installing Residential A/C. Some of the Major brands and companies I’ve worked for include McQuay, Carrier, Lennox and Rheem/Ruud.
I’m originally from St. Croix U.S.V.I. – home of Tim Duncan, but of course I am a Rockets fan. GO ROCKETS!! Some of my hobbies include swimming, camping, or anything that involves having fun with my family.
What I enjoy most about working for HTS is that I can utilize my past experience and customer service skills to help customers locate the parts they need to get the job done.
Luis Muniz
I’ve been in the HVAC industry, since 2012 – and still learning. All this is new to me, coming from the beverage business.
I’ve gained a lot of valuable experience working in the logistics part for HTS. I make sure all of our equipment gets shipped, wherever it needs to go.- in a timely manner for our customers.
My motto is, “If you don’t take care of the customer, someone else will.” I take that where ever I go. They’re the reason we have jobs.
And last but not least, I enjoy spending my time with my family, especially my grandson – the next Tiger Woods – I think..
Cory Feit
I am new to the industry and have been at HTS for 3 months. In the past, a partner and I purchased cars from auctions then repaired and prepared them for resale. The experience I gained diagnosing problems in that fast paced environment (kind of) falls in line with what we do in this department so it was a (semi) easy transition for me.
Sourcing parts, sales, and customer service are also responsibilities I have held in the past so I’m happy to have found a position where I can showcase my skill set. I am extremely grateful for the experience I am getting here at HTS parts and I will continue to learn as much as I can to be effective and successful.
Ideal way to spend a day off work: go sailing on my pops’ boat then head to the Kemah Boardwalk for some drinks!
Fun fact: I am fluent in Spanish.
Mike Clarke
I have been in distribution/parts for most of my career. My favorite part about this job is the relationships I have built with customers.
I grew up a Houstonian and have watched the city grow into a major metropolis. I love that it’s evolved into a such a multicultural city. I really like Houston, but I can’t stand the traffic – but that’s a given. I live and die with my sports teams and enjoy spending time with my family as I have two little grandsons.
Visit or call us today!
HTS Texas Parts Store (Houston)
3434 Yale St.
Houston, TX 77018
(832) 328-1010
texas.htseng.com/parts/