Accessible customer service policy
HTS Engineering Limited is committed to meeting its current and ongoing obligations under the Ontario Human Rights Code respecting non-discrimination.
HTS Engineering understands that obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its accessibility standards do not substitute or limit its obligations under the Ontario Human Rights Code or obligations to people with disabilities under any other law.
HTS Engineering is committed to complying with both the Ontario Human Rights Code and the AODA.
HTS Engineering is committed to excellence in serving all customers including people with disabilities.
Our accessible customer service policies are consistent with the principles of independence, dignity, integration and equality of opportunity for people with disabilities.
Upon customer request, further information can be provided in the acceptable accessible manner regarding:
- Assistive Devices
- Service Animals
- Support Person
- Notice of Temporary Disruption
- Feedback Process